ACT Warranty expiration

Wojofoo wrote: And for the bolt, its not the bolt cause I tried the others, Its the actually body half itself =//

There are no threads on the body. If you look at the right side of the receiver, there is a nut positioned into the receiver. If you tried different bolts and they didnt work, the nut is most likely stripped.

As for being under warranty, most likely not. ACT has been out for well over a year, but if you call and give the serial number Tippmann can probably determine how old and if it is still covered. They have an excellent customer service. Also, if you look online, they have a list of "certified" techs that will fix it for you if you don't want to. However, unless it is warrantied, be prepared to pay for their time. Fixing the problems yourself though, will give you a better understanding of the marker and may encourage you to maintain it properly.

I realize everyones aim to save, money, but what is with the attitude of getting everything for free? If someone spends their time to fix the problems, they deserve to get paid.

Yomillio wrote: oldpbnoob wrote: I realize everyones aim to save, money, but what is with the attitude of getting everything for free? If someone spends their time to fix the problems, they deserve to get paid. If they're willing to give me free service, they'll consistently get my business anyways.  Thats the mentality behind it.

Perhaps this is the problem with society today. Always after something for nothing. Not picking a fight, but if they give you good service at a FAIR price, wouldn't you still frequent them? Why should anyone have to fix a marker that was purchased from Ebay for free? So not only did they not make any money on the sale of the marker, now they are expected to spend their time and money fixing the marker for nothing? By that mentality, I guess all employees should give a percentage of their work week for free. That way if they do a good job, their employers will continue to employ them?

Yomillio wrote: If such as empolyee is an asset to your company, you keep him.  You require what he does, and are willing to pay extra to do so. But you don't expect him to work extra hours for free typically in an order position. If an employee is replaceable, that probably means they don't do their job well or ask too much.  If this is the case, you drop them and get someone else who can probably do the same job at the same rate. You still pay them for the hours they worked. You don't prorate their pay because you don't think they worked enough to earn their pay. Now, apply this logic.  If I was the consumer (ie, the employer) and I have found a tech that goes the extra mile, I'll leave him a tip when hes done and chances are I'll keep going to him for a while. You still should pay him for the time spent working on your marker. Exception being, they are being paid to staff a tech tent and to specifically offer free fixes as part of a promo. I.E. Tippmann tent at a large event. This is TOTALLY different scenario (pun intended) than taking your marker to a shop and EXPECTING them to do free work on a marker they didn't sell you. Now, if I was the consumer and my local tech just does what required, I probably won't go out of my own way to pay him just like he won't go out of his way to take care of me.  There are plenty of other people who I could have fix it at a better rate (or, in this case, most likely free) and do a better job. He performed work, why wouldnt you pay him? Why should he have to give you something for free in order to get your business? And what business? If you expect him to work for free, he might as well stay home. Techs have to be competative.  It is a very replaceable job to those who need their markers worked on.  If it means you do your services for free to make sure your shop gets their business, you do it. If my employees were fixing things for free and I was paying him, he wouldn't have a job for very long. Anyways, the majority of the time a tech works on your gun for free, there are a couple reasons.  One of which, and pretty commonly, the tech is a member of a team that frequents the shop.  In return for helping them out, chances are his team is getting a small time sponsorship from the field with discounted parts, entry, and or paint.  Either that, or they're a store employee getting an hourly wage anyways.  Its more fun to be sitting there working on a marker than milling around the fields and crap. Totally different situation than what is proposed here. The shop wants you to give them your business because for them, it means more paint sold and it makes them look good for doing so.  It is probably better business for them to do it for free than charge the player for it. If that is the case, great. But more than likely not. In mose instances I would imagine people get their markers fixed, MAYBE say thanks and truck on down the road to the closest Wal-mart and buy their paint on the way to a renegade field.

Now, with this being said, I am not talking about the occassional "free fix" for a good returning customer. If I owned a shop and someone that I know spent money with me on a regular basis came in and had a 5 minute fix, sure comp it out. However, as with the example given and someone brought their Ebay find in and expected me to work on it for free would most likely be shown the door.

We are close to an agreement.

If we are talking about a tech at a field being provided as a courtesy and being paid a sponsorship, I.E. Tippmann tent etc. that is one thing. Even then, I would offer to pay and if they say, it's on the house, cool. But I would still need to be prepared to pay.

Overall, I am simply soapboxing about the general sense of entitlement that seems to be very pervasive in todays society. I would no more walk into a paintball shop and expect them to do multiple repairs on my ebay find than I would taking my 3 year old out of warranty car into a dealership that I bought from an individual and expect them to fix any scratches and dents for free.

It used to be that people sometimes expected a little something after years of patronage. Now they expect to be given a bunch of swag before even spending dollar one. The funny part of all of this is, if the person would have bought the marker, even used, from a brick and mortar shop, it would have been fixed and in perfect working order to begin with.

Anyways, I am down from the box and off to find out where my new stock is that I ordered with Free shipping.

I don't know how it works with paintball markers, but I have to assume that the warranty is not transferable if the marker was used.  When I purchased my A-5 off Ebay, it came with a warranty card that I filled out and mailed to Tippmann.  If your marker didn't come with a warranty card that you could send in, I would have to assume regardless of the age of the marker that the warranty is now void.  Not to worry.  Tippmann service is very reasonable.  All I had to pay on any of my markers was shipping and parts.  Labor was free.  Whether or not that is the case now I do not know for sure.