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Egrip troubles >:(

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Killer0kevin View Drop Down
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    Posted: 10 January 2010 at 12:26am
Egrip fried :(
Today, my e-grip fried, had to replace the batteries, so I put my new battery, then after smoke started coming out and I was like oh crap. So now my e-grip ate up my new battery in a period of 10 minute, and my egrip doesn't do anything but show a faint light whenever I put a new battery. Can I get a replacement e-hrip, or better yet, somehow get a response trigger, which was what I wanted in the first place. Tippmann should give me a new one right? I've had it for less than a month. Also, I am missing some parts, which was lost in the incident(trigger spring and 2 of those metal pins (the thing in the trigger, there's 6 of them)). With that said, I am very disappointed with tippmann/wicked air sportz product. I've only used this grip 2 times and it fries on me. Fries the day before going paintballing again. I wish I've gotten a R/T. *sigh* help would be appreciated
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Killer0kevin View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Killer0kevin Quote  Post ReplyReply Direct Link To This Post Posted: 10 January 2010 at 12:45am
Oh yea I have an a5
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Killer0kevin View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote Killer0kevin Quote  Post ReplyReply Direct Link To This Post Posted: 10 January 2010 at 10:27am
Crying out loud this is the tippmann forums >:( come on any help?
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slim and shady View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote slim and shady Quote  Post ReplyReply Direct Link To This Post Posted: 10 January 2010 at 12:04pm
well the first thing you have to do should go without saying. Contact Tippmann and see what they are willing to do. The grip is only a month old im sure they will do what they can to make things right. No one on here is a miricle worker we can magicaly fix your board. In a situation where your dealing with recently purchased products your first call should be to the company you bought it from. If that yeilds no resaults we will see what we can do. Talk to them.
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AMZ View Drop Down
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Post Options Post Options   Thanks (0) Thanks(0)   Quote AMZ Quote  Post ReplyReply Direct Link To This Post Posted: 11 January 2010 at 4:37pm
I upgraded my sons A5 marker from a response trigger to a HE-grip right before Christmas. The e-grip did not work properly and went through batteries very quickly when compared to my X7. I called Tippmann and they had me send the grip to them for replacement. The process was easy with no problems from Tippmann. Another option if you don't want to send the grip in is to ask them to send you a new board. They are easy to replace. You might have to send them the old one first as the boards are around $70.
 
On the missing parts just download the schematic for your marker from the Tippmannn website. It's shows every part in the marker. Write down the part number for each missing part and call Tippmann. Again they are usually very good at providing replacement parts for small items like this.  
 
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Post Options Post Options   Thanks (0) Thanks(0)   Quote oldpbnoob Quote  Post ReplyReply Direct Link To This Post Posted: 11 January 2010 at 5:28pm
Originally posted by Killer0kevin Killer0kevin wrote:

Crying out loud this is the tippmann forums >:( come on any help?
Call Tippmann. You can find their number when you click on the "customer service" at the top of the page about an inch or so down, bleow the "brigade" tab. If I am not mistaken, Tippmann warranties their boards for life, so they should be willing to replace it.
 
Being a little self sufficient on these forums is a necessity. Forumers tend to help those that at least attempt to help themselves.
 
Lastly, Tippmann techs don't typically come onto the forums, so you have to rely on other forumers.
"When I grow up I want to marry a rich man and live in a condor next to the beach" -- My 7yr old daughter.
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