x7 phenom, bad egrip?

i cant seem to reset my x7 phenom. just got it for christmas and i messed with the fire rate settings in the advanced menu, but wanted to bring it back to factory settings. board will not reset. held the button for 10 sec than released it and all it does is change the fa mode. tried 15 seconds, 20 seconds, nothing. also when i try and change the fire rate of the fully auto mode in the advanced menu, and when i get into the fire rate menu, the red light blinks 30 times pause than blinks 30 times again than goes back to the main menu green flashing led. i thought it only shoots from 8-15bps. whats with the 30 flashing pulses? shouldnt it flash 8-15 flashes to let me know wat the current firing rate is? why in the hell is it flashing 30 times. i am so lost. the manual is a piece of trash doesnte even explain anything. need help. i have followed the manual to the T and nothing seems to work. now when i try and change the fire rate again, it just flashes red and wont change, no matter how many times i pull the trigger 8-15 times, it wont accept it.

Tippman lost my business. This gun goes in the trash next garbage day. I knew tippman wasnt a high end brand, but a DOA egrip right out of the box. lost my business for life. trash. live and learn. you get what you pay for.

Okay so turns out tippmann updated the manual and are using all the old manuals before they ship the new ones.

****NEW PROCEDURE FOR FACTORY RESET*****

1. Turn marker into safe mode
2. Hold down the program button for 2 seconds, than while still holding down the program button flip to FA mode. After 10 seconds the gun will do a light show orange, red green twice than restart.

The rate of fire menu has also changed. The new increment values are by .5 no 1. so 8bps is 16 red light blinks,9bps is 18 light blinks etc... 15bps is 30 light blinks.

This should help someone else who may have been tearing their hair out.