Comp help, Boot up

Ok, my friend just bought a new mother board, new video card, and new power supply for his comp.

He hooked it up, fine, it started up, showed the Asus start up pic, and the option to go into to the setup (bios)

So we went into the bios, and I heard that when adding new hardware like a mobo it is safe to just reformat the hard disc.

So we put the primary bootup as the CD drive, inserted the Windows XP sp2, cd, and then saved and exited the bios.

"Push any key to start on disc.....) appeared, I pushed enter, "Detecting system" apears, then it the words disapeer, and then nothing, black, for ever (well we waited about 10 minutes with no LED turning on, on the cd drive)

So, we doubled check the hookups, and tripled check, we are sure everything is fine,

We also tried to boot up from the hard drive and it said "boot up, Failure"

We phoned Asus, and they told is to check to make sure the primary disc was the last on the parrelel ribbon (it was) then they continued to tell us stuff, that we already new
Then they said to bring it back, but we really dont think anything is wrong with it.

We also, tried using a CD drive from a working computer, and still nothing.

Please any help, would be awesome, sorry for grammer/spelling

Da Hui wrote: Windows XP SP2 had alot of problems when I got it.

i have used the exact CD im using for his comp, on mine multiple times, it works fine.

Jack Carver wrote: Also you might want to re-set the CMOS using the jumper. Unplug the mobo and then hit the power button before you do to make sure it gets fully drained.

This has worked for me on a few occasions when my comp wouldn't boot.

My video card decided to switch my monitor to my built in GPU randomly on start up when I first installed it, so I'd have to plug my monitor into the other port before I could see anything. It could be a display problem.

Does the mobo have a built in gpu you can plug the monitor in, so you can bypass the new not-yet-installed graphics card, if for nothing else than to kill a variable.

I'm probably off base, but yeah.

Justice wrote: Did you change your bootup back to the HD in the Bios?

since it never booted up on the CD, no.

Ill have to check what the mobos model is,

ill post again from his roomates computer when i go over there

dude im waiting till vista comes out to update my laptop, but i cant help you there just try a cold start reboot then place the cd in