Tippmann Custom Support is GREAT
Printed From: Tippmann Paintball
Category: Tippmann Paintball
Forum Name: New Player Forum
Forum Description: New to the sport? Get Professional Advice Here!
URL: http://www.tippmannsports.com/forum/wwf77a/forum_posts.asp?TID=180652
Printed Date: 01 December 2025 at 6:06am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com
Topic: Tippmann Custom Support is GREAT
Posted By: Robby_of_PBH
Subject: Tippmann Custom Support is GREAT
Date Posted: 04 March 2009 at 8:38pm
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Just felt like putting in a good word for Tippmann, their customer support is awesome. I was having problems with my Custom 98 that I absolutly could not figure out. Turns out one of the guys was having problems fixing it too, so he just game me a completely new Custom 98 along with a brand new cyclone feed and RT which I had installed before. The new 98 has the ACT too, which my one I sent in didn't. Mind you I had to pay for NOTHING, they even payed to ship it back! I had no warranty on anything either! Bran new stuff, free! That's around or over a $300 value! Tippmann rocks!! They were also really helpful on the phone too. Tippmann is great!
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Replies:
Posted By: paintkid
Date Posted: 07 March 2009 at 10:44am
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i have one to and they are great guns ------------- tippamann 98 custom first gun |
Posted By: Rambino
Date Posted: 07 March 2009 at 11:08am
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Good story. Most people have similar experiences, even if they usually do not end with a new gun.
I think Tippmann understands that their target market are people who do not want to spend hours and dollars fixing their guns - they just want them to WORK. As a result, Tippmann routinely services guns that are far beyond their official warranty.
If you build your business on a reputation of reliability, you need to back it up. And I bet your story just sold four more guns for Tippmann.
Thanks for sharing.
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Posted By: Yomillio
Date Posted: 12 March 2009 at 6:56pm
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Awesome, glad to hear you got it all sorted out.
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