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Wow

Printed From: Tippmann Paintball
Category: Paintball Equipment
Forum Name: Gun Maintenace and Repair
Forum Description: Important info for keeping your marker in top shape
URL: http://www.tippmannsports.com/forum/wwf77a/forum_posts.asp?TID=185323
Printed Date: 03 June 2026 at 5:37am
Software Version: Web Wiz Forums 12.04 - http://www.webwizforums.com


Topic: Wow
Posted By: Mack
Subject: Wow
Date Posted: 19 April 2010 at 11:34am
Okay, I've stated more than a few times on here how great Tippmann customer service is.  I now have another story to back up these statements.

I was in the midst of downsizing my collection of paintball markers* and one of the markers on the list was my unmodified A5 (serial number 000372).  I finally decided to keep the A5; mainly because I've had it forever, it's always been reliable and my son still has the one with the next serial number.**

With this decision made, I nosed around my favorite paintball shop until I found an old original series A5 response trigger still new in the box.  Once installed, I started having feeding issues.

When I gave Tippmann a call and explained the problem they sent out a new base plate, spring and ratchet for the Cyclone free of charge, no questions asked.  (Should be here in 3-5 days.)  They also said to call back if these parts didn't fix the issue.

So . . . Tippmann customer service is still the best.




*The TM-7 went and the Tiberius 9 is on consignment at the local shop.  (I liked the Tib, but it doesn't suit my style and the Q-Loader mod I was working on ended up being unsatisfactory.)
**Yeah, I know; silly and sentimental.  So sue me.


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Replies:
Posted By: oldpbnoob
Date Posted: 22 April 2010 at 11:46am

I was amazed when they sent me a new board for a used A5 that I bought with a broken switch.

Sorry to hear you are downsizing your collection. Out of curiosity, how did you like the TM7? One of the guys on the team I run with just bought a TM15. God that looks like anwieldly beast.


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"When I grow up I want to marry a rich man and live in a condor next to the beach" -- My 7yr old daughter.


Posted By: Mack
Date Posted: 23 April 2010 at 11:20am
^^^ I didn't like it.  It's so light that it felt awkward both with the tank on gun and on remote line.  The extendable stock felt flimsy and I always worried about breaking it.  I can't stand safety full auto* and the trigger isn't sensitive enough to fire as fast in semi as I can get with the 'Cocker.

*I assumed that I would just replace the board when a new one came out but I disliked the marker so much I decided to just get rid of it instead.


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Posted By: The Guy
Date Posted: 23 April 2010 at 12:25pm
I'm amazed by the fact, of how little I have to call Tippmann Customer service. I even have an unstamped cyclone, and the old style ratchet, it was never an issue for me. I got an early release too. 

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http://www.anomationanodizing.com - My Site


Posted By: Flurry
Date Posted: 25 April 2010 at 9:22am
I have never had to call them thus far and I have had my A-5 for about 9ish years. 

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It sucks being antisocial alone.



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