E grip trigger problems W/ video

Ok.  I have a brand new A-5 E grip.. has never had a paintball fired through it.  Something is seriously wrong with the trigger situation on it..  it basically does not fire half the time.  I have tried it with Air  and also dry firing.. it will fire auto for a few secs  then  go dead..  and then a few faint triggers again etc then dead.. However u can usually still hear the faint clicks of the electronics working..  but no actual cycling of the gun etc.

1- I replaced the battery it came with with a brand new Energizer.

2-  the electronics seem to be working fine..   however  the trigger mechanism does not seem to be working correctly.. and it's not cycling the gun ( that's the issue).

Please watch this video of the problem  it's a dry fire video of it.. no air  or paintball.. U can hear it cycle once  and then  just the small clicks  and then none at all etc.

http://media.putfile.com/A-5-E-trigger-issues

after watching this.. can anyone tell me what they think the problem is? 

What can I do?  frustrated  it's a brand new A-5.......

just an update. I took a road trip to the Tippmann factory in Ft. Wayne Indiana this am. it's about a hrs drive for me.

These guys and ladies are the best. great looking building and great service. Service guy came upfront I told him the problem.. and he took it back and fixed the issue (replaced the board and a few things) even fixed my bad screws issue) took all of 10 mins.

 great service.