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ISP Policy Opinions |
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Snake6
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Topic: ISP Policy OpinionsPosted: 20 November 2007 at 1:24pm |
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So I emailed my ISP yesterday, and got a lenghty email back. Frankly, I am pretty pissed off and I want to know ya'lls opinions on the issue. I sent them this:
Here are some excerpts from thier reply:
I didn't realize IRC was a filiesharing system. Sounds like crap to but w/e.
Terrorists are going to hack my computer with skype oh noez! I giggled at that one.
So the acts of a few idoits who cause an entire service to be closed ISP wide? ok...
I'm sorry to inform you that your port request cannot be approved at this time. This is due to the huge security risk it poses to our network as well as every guest at Ft. Leonard Wood. Most guests do not have adequate anti-virus/anti-highjack protection on their computers, so opening these ports on the firewall basically negates any protection provided for the guest and could likely result in massive infestation inside the network. Because of that fact we must configure the network for the protection of all the guests inside the network. These ports must remain closed for the safety of the users & the hardware used to supply internet access to your room. Because we cannot control what software the guest in lodging elect to install we have to close all but the absolute necessary ports required for web browsing, email & VPN.
Most guests do not have adequate anti-virus/anti-highjack protection on their computers, so opening these ports on the firewall basically negates any protection provided for the guest and could likely result in massive infestation inside the network. Since when is it the ISP's problem to protect their users from an outside attack? The last time I check, if you got hacked due to having insuffient security, it was because you were an idoit. Since when is it the ISP's place to tell people what they can and cannot do on the internet they pay for. If it illegal, report them but they have no right to block people who are doing legitimate buisness from continuing to do so. I sent the ISP a reply. I'll post up what it says later. Edited by Snake6 - 20 November 2007 at 1:28pm |
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Da Hui
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Posted: 20 November 2007 at 1:40pm |
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You send them a polite email asking them to do what you pay them for, and give them reason; they reply saying that you are going to illegally download music, have your computer hijacked by Bin Laden, and put everybody in your building in danger from viruses? Wow.
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Mehs
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Posted: 20 November 2007 at 1:41pm |
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If it were a non-military institution, wouldn't it be different?
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[IMG]http://i27.tinypic.com/1538fbc.jpg">
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Snake6
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Posted: 20 November 2007 at 1:47pm |
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Yeah, I was amazed. This is what I sent back:
I wanna see what bullcrap they come up with do tell me I cannot be in the DMZ.
Mehs, if it wasn't a military installation and the only way I could have internet access I would have already given them the finger and gone to another ISP.
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choopie911
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Posted: 20 November 2007 at 2:22pm |
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No chance of switching ISP's?
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Horsepower
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Posted: 20 November 2007 at 2:45pm |
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Not to sound mean or anything, but you are not there to play Xbox live.
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Come Get Some ! |
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choopie911
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Posted: 20 November 2007 at 2:57pm |
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Actually they are. Little did you know, the entire iraq occupation is taking place on Live. It's all just simulated. He's being left behind. |
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Snake6
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Posted: 20 November 2007 at 3:04pm |
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Nope, the barracks internet is monopolized by the MWR. It allows them to charge me extraobrinant fees for 256 up and down, with all these restrictions. And Horsepower, shut up. This is my home internet and I can do whatever I want to with it. Go away. Edited by Snake6 - 20 November 2007 at 3:05pm |
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Skillet42565
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Posted: 20 November 2007 at 3:05pm |
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You got owned hard...
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Snake6
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Posted: 20 November 2007 at 3:11pm |
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The guy just sent me a reply: I don't know whether he is an idoit, just trying to cyoa.
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choopie911
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Posted: 20 November 2007 at 3:16pm |
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Call them, and talk to whoever is highest up.
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proteus316
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Posted: 20 November 2007 at 3:19pm |
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I work tech support for multiple ISPs. Find a phone # and call in to get another tech helping you. They guy you're emailing isn't but there will be someone there that can help and that will, call until you find a tech who doesn't know what you're talking about and will just open the ports for you.
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Snake6
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Posted: 20 November 2007 at 3:32pm |
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Everyone I have called so far has said to put a request in writing to have the ports opened. They also keep a log of all the calls, so they would know something was up. |
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choopie911
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Posted: 20 November 2007 at 3:34pm |
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So ask to speak to their supervisor, and so on and so forth |
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proteus316
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Posted: 20 November 2007 at 3:42pm |
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Who is your provider?
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Snake6
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Posted: 20 November 2007 at 3:43pm |
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I think the dude I talked to via email was the supervisor. He signed it: Director of Network Operations So who the hell would I go to, the owner? |
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Linus
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Posted: 20 November 2007 at 3:54pm |
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Snake6
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Posted: 20 November 2007 at 4:24pm |
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Actual ISP is Embarq, the people I get the internet through is basecom. |
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BARREL BREAK
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Posted: 20 November 2007 at 4:26pm |
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Man, that is such BS. I feel for you.
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Snake6
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Posted: 20 November 2007 at 4:43pm |
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So if I am reading stuff this right, this is a violation of the Telecommunications and Opportunities Reform Act which states that consumers can access content and applications of thier choice.
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