Press 1 if...

Tech support really should have an option such as: "Press 1 if you're a computer literate person...press 2 if you need more detailed support".

It's rather annoying spending twice as long talking to them because they just have to describe to me what the URL box looks like or they accuse me of logging out/in rather than restarting because it only takes 20 or so seconds for my computer to restart.

If they had that option, any old lady who knows how to forward a chainletter would think she is computer literate. 

How about

"Pres 1 if you want to speak to a native English speaker that you don't have to ask to repeat themselves every other damn word"

Linus wrote: How about "Pres 1 if you want to speak to a native English speaker that you don't have to ask to repeat themselves every other damn word"

Sorry, not everyone can be white and American.

Press 1 for overreaction

Yup, damn me for wanting to be able to understand what is said to me half the time. How immature, right? We should all just forget the phrase "Can you please repeat that?" as it obviously means you're a racist imbecile.



You guys are mistaking wanting someone who speaks clearer English with being intolerant to different dialects and accents.   They aren't the same.

Edited by Linus - 14 January 2010 at 3:46pm

Linus wrote: You guys are mistaking wanting someone who speaks clearer English with being intolerant to different dialects and accents.

First, cover up your immaturity; replying with snide exaggerations doesn't exactly counter any allegations of being childish. Second, we might be mistaking you for the latter, but you definitely aren't making the case for yourself when you say things like:

Linus wrote: "Pres 1 if you want to speak to a native English speaker . . .."

Gatyr wrote: Linus wrote: You guys are mistaking wanting someone who speaks clearer English with being intolerant to different dialects and accents. First, cover up your immaturity; replying with snide exaggerations doesn't exactly counter any allegations of being childish. Second, we might be mistaking you for the latter, but you definitely aren't making the case for yourself when you say things like: Linus wrote: "Pres 1 if you want to speak to a native English speaker . . .."

Fine, Native wasn't the correct word. But someone more understandable. I don't care if they have an accent or a certain dialect.

We've ALL had those phone calls. Doesn't matter if it's to the pizza shop down the street, the Best Buy in the next city, or tech support in a different county-- You've spoken to someone that you had a tough time understanding.

Hell, I suck at talking at times too.

God wrote: "Native english speakers" can have many different accents and dialects so you still will have the same problem. How about politely asking to be transfered to another customer service representative or hang up and call back instead complaining publicly to a bunch of strangers? Funny how I have never had a bad or unpleasant CS call. Sure I have not had issues resolved over the phone but communication was not ever a problem.

I do sometimes ask to be transferred to level 2 support which tends to be the more articulate speakers. I've never hung up or been rude to one of the people. Even if I don't get someone that I can understand well I tend to stay on the phone and work through it.

Edited by Linus - 14 January 2010 at 4:09pm

Linus wrote: I've never hung up or been rude to one of the people. Even if I don't get someone that I can understand well I tend to stay on the phone and work through it.

You haven't been rude to any person to their face (or over the phone) but you have just been publicly rude to them as exampled above.

Perhaps I am one of those thick accented customer service reps that took your call? I did not voice any public complaints that you had a problem understanding English and that I had to "repeat every over word." You called the business looking for their help or service, perhaps it is you that has the problem and not whomever answered the phone.

Edited by Hades - 14 January 2010 at 4:32pm

Me being a conservative doesnt make me treat a democrat patient any different. Me with my abortion views doesn't make me treat an abortion patient with severe bleeding any different. Me with my illicit drug views doesnt make me treat the drug addict / overdoes patient any differently. Me being the non-gang banger doesn't make me treat the gang-banger shot in a drive-by any differently.


I have treated all my patients with the same niceness and diginty regardless of situation, even the ones I've had to physically wrestle and subdue, so to maintain that you or anyone else on this forum thinks my personal views makes me a bad caregiver is rather, well, ignorant to what a human being actually is.



My views have no relation to my job, and my personal life has no relation to my professional life.



Edited by Linus - 14 January 2010 at 5:02pm