Computer question.

So I installed Windows 7 64 bit a few weeks ago but I cant get the computer to read DVDs.  I have one DVD/CD drive that will only read CDs.  If I put a DVD in nothing happens.  If I go into My Computer and click on the drive, it says no disk.  I tried to uninstall/install the drive through device manager but that didnt fix it.

Any thoughts on why  it doesnt read DVDs?


Edited by pntbl freak - 09 January 2010 at 9:36pm

lol

mbro wrote: Go to manufacturers website and update your drivers. You had to ask this?

Already did. Should have said that in the OP.

Does it have a hard time reading both Blank DVDs and Written DVDs, or just one or the other?

Maybe your drive sucks?

High Voltage wrote: Maybe your drive sucks?

Its 3-4 years old and It worked when I used it to install Windows 7.

Shub wrote: I'd say your drive was on the verge of collapse as it was, and the install just put it over the edge. Drives are cheap, you're in luck.

I figured I would just have to replace it but wanted to see if anyone had any other thoughts.

My friend had an issue on his Vista laptop with his CD/DVD drive at one point and I found the cause to be a registry key that I think was added by a windows update or some other application. It was something about upper filters or something like that. All I had to do was remove it and the drive worked fine. I think it caused the drive to be totally unusable rather than just unable to read a certain type of media but it could very well be the same key causing your problem. A new drive would probably only cost $20-30 but you might as well see if it's just a registry issue first since that's easy and free. Make sure you backup first just in case something goes wrong. Also, HV has a good point with the boot test. Rule out broken hardware first like he said and then see if there is a registry fix.